
All of our staff undergo criminal record and driver’s abstract screens and drug testing
before they are hired, before they go out to any new job, or as requested by the client.
We require our staff to upgrade their certifications as technology changes in the field,
and as the industry dictates. We conduct regular training refreshers in-house as
well.
Frontier is 100% accountable to our clients for our performance in the
field: our staff are not owner operators but employees of Frontier First Aid. We hire only
the best safety and first-aid professionals and we treat them exceptionally well. In
return we see high morale and exceptional performance in the field.
Safety Culture
Formally, a company’s safety culture is its shared beliefs, values, behavior, and
attitudes. It is what the employees do or say when they know no one is watching or
listening. It is the consistent belief at all levels that all injuries are preventable and
that incidents cannot simply be blamed on worker negligence by default. It is the belief
that safe, happy employees have a positive impact on business. Safety is not a cost
benefit calculation—it’s always, simply, a benefit. At Frontier, we believe that there can
be no cutting corners. The job must be done right the first time, every
time.
Safety culture is something anyone even without industry experience can
quickly spot, even if experts struggle to define and measure it. A tight ship has a feel
about it. It shows in the little things, like housekeeping details in less public areas,
crisp uniforms on maintenance staff, and everything stowed neatly back-of-the-house areas.
Tight companies are safer, have a lower environmental impact, lower
costs and higher profitability, lower employee turnover, and higher employer loyalty and
morale. New hires quickly adopt the culture of the organization, and they rarely
consciously realize that aspects of the culture have had a subtle but crucial impact on
them.
Frontier is conscious and deliberate about our safety culture, and we
bring that constant awareness to every jobsite.
Process and Continual Improvement
One of Frontier’s guiding principles is continual improvement for the company and its employees. Every safety company should be committed to the goal of preventing any workplace injury or illness. Even if that goal is unattainable, it can be approached by slowly and systematically incorporating the lessons from every incident or near miss into a system of checks, audits, and process that keeps workers safe.


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